This just cracked me up… Markets are Hanging Up On Customers I just recorded my call with Apple Support to improve customer service: [Click to listen] How to hang up on a Mobile Me customer. [From ProjectVRM Blog » Markets are Hanging Up On Customers] Follow the link and have a listen. Truly amazing.
Monthly Archives: February 2009
Difficult people… or worse.
A few days ago, someone walked up to Michael Arrington and spat on him. For those who missed this news, here is an excerpt and link from Michael’s own blog: Yesterday as I was leaving the DLD Conference in Munich, Germany someone walked up to me and quite deliberately spat in my face. Before I…
